“ CIOs have an opportunity to re-imagine IT by looking at current resources & asking what would be possible if they were deployed in other ways.”
Deloitte eliminates 70% of printer Help Desk tickets on OPEN MPS program
Simple. Flexible. Easy to Manage.
Most new customers save 25-35% on their printer operating costs immediately. You need to purchase toner supplies anyway - why not leverage those supplies to partner with a committed, local support partner that delivers comprehensive printer support. It will actually cost less.
We use new technologies and a radically different approach to provide faster, better service. We pro-actively monitor your equipment. We replace toner and critical parts, such as drums and fusers, before they run out. No more interruptions. No more headaches.
Did you know that as 25%-50% of all Help Desk calls are printer related? Our pro-active remote management eliminates 60%-70% of those calls immediately. When there are issues, we provide direct, “Level 1” support to employees for print issues. If you have outsourced IT services, we integrate with your provider’s ticketing system for a seamless user support experience.
Flexible Service Levels.
Each program is customized to your organization’s business processes. For some customers, we provide “just-in-time” delivery and install each individual cartridge into each printer. Would it help to have on-line ordering that recognizes the printer automatically and already knows what cartridge to re-order? How about an alert each time you are about to run out of paper or toner?
Need to have each invoiced mailed individually with delivery signature? No problem. Prefer a semi-monthly, digital billing, with charge-back codes for each department’s s devices? Flat rate per employee per month to augment MSP pricing? Easy.
No Risk. No contract.
Faster, better service. Enroll now.
You know. We know. ... before it happens
Faster Better Service
Dramatically Reduced Operating costs
Free up support staff for core technology